Conversation Matters (blog)
Conversation Matters is the blog of Nancy Dixon, a knowledge management expert. In this blog, she focuses on the "people" side of KM and writes about the way in which conversation addresses complexity, ambiguity, and the fast-paced organizational change. She also discusses how to create deeper, more insightful conversations (both internally and externally). The blog includes useful tips, resources, exercises, sample strategies, and videos related to conversation in KM.