West African Health Organization KM Assessment

Background

Although each country faces unique challenges in meeting the health needs of its population, within a geographic region, governments, civil society organizations, and donors can benefit from learning from the experiences of their counterparts in other countries. K4Health has partnered with two regional bodies to improve health in West Africa through strengthened collaboration, coordination, and knowledge management (KM).

West African Health Organization Knowledge Management and Information Technology Assessment

K4Health staff with WAHO

K4Health staff with members of the West African Health Organization

Headquartered in Bobo Dioulasso, Burkina Faso, the West Africa Health Organization (WAHO) serves its 15 member countries as a specialized institution of the Economic Community of West African States (ECOWAS), responsible for regional health integration that enables high-impact and cost-effective interventions and programs. WAHO sought to improve communication and internal information synthesis and to share targeted family planning and other health information with its 15 member countries. Given this goal, K4Health worked with WAHO to conduct a KM and information technology (IT) assessment to identify internal and external knowledge exchange needs, determine and help establish IT tools to facilitate communication, and identify knowledge management champions to build sustainable systems. Findings revealed areas for improvement in knowledge sharing where KM tools and approaches can help strengthen WAHO’s internal and external communication, and improve effectiveness and efficiency of projects.