The Share Fair exemplified the EAC's readiness to use knowledge management to ensure better integration and improved health outcomes for all of its citizens. Photo: Nemuson Studios

If you have been engaged in global health work, you should know by now that knowledge management (KM) approaches have taken a central place in program implementation to improve health outcomes. While the practices are not new (in fact, they date back to old times, such as the Industrial Age, when knowledge was focused on machinery and human physical energy), the field has been growing. Knowledge once meant only accessing data and info, then developed into understanding gained from experience, analysis, and sharing. Now, knowledge management is more human centered and focused on around generating, capturing, sharing, and applying learning in order to achieve both customer satisfaction and innovation.