Communication for Development Foundation Uganda (CDFU) established the National Health Hotline with technical support from the Health Communication Partnership and financial support from the United States Agency for International Development, to improve access to information and counseling about issues that have few other services on the ground in Uganda. Two such issues in Uganda are alcohol abuse and gender based violence.
Over the years, the Health Hotline has expanded to provide a reliable, anonymous and non-judgmental service for callers seeking information, counseling and referrals concerning HIV, family planning, reproductive health, malaria, safe male circumcision, gender based violence and alcohol abuse.
The eight full time counsellors and four part-time volunteer counselors, who speak over 10 languages between them, receive an average of 300 calls per day from all parts of Uganda. Since its inception in October 2009, the hotline counselors have answered over 100,000 calls.
In 2011, the hotline became the Ministry of Health's National Health Hotline.
National Health Hotline: toll free number 0 800 200 600 and the paid for line 0 312 500 600.
Working Hours: Monday to Friday from 8.00am – 4.00pm.