mHealth: Pearls and the "Dirty Dozen"

Laura Raney

FHI 360 | Senior Technical Officer

I’ve been to many mHealth gatherings and presentations lately, including the sessions during the International Conference on Family Planning in Dakar and the mHealth Working Group meetings in Washington. Several messages keep coming up. In Dakar, they were from a gathering of approximately 25 mHealth colleagues, mainly practitioners. The "pearls" or short lessons learned from past and present experiences included:

  • Keep it simple
  • Be mindful of weariness about pilots—or “pilotitis”—and pressure to go to scale
  • In the rush to get something out that is new, don’t forget about the end user’s needs
  • Engagement of ministries of health is crucial for success
  • mHealth is not a magic bullet
  • Context is key—there is no one-size-fits-all approach
  • There has been lots of focus on content, but what about the platform?

At the mHealth Working Group meetings in Washington, current discussion has been on implementation—or the dearth of information in this area. Recently, representatives from a group of 10 organizations operating in mHealth agreed on the “dirty dozen” crosscutting issues in mHealth:

  1. Lack of coordination
  2. Integration
  3. Interoperability
  4. ICT infrastructure/equipment
  5. Usability
  6. Privacy & security
  7. Policy
  8. Evidence/monitoring & evaluation
  9. Scalability
  10. Public private partnerships
  11. Costing
  12. Sustainability

So what to do?

Keep sharing information. You never know what you might learn!

Laura Raney is co-chair of the mHealth Working Group that meets monthly in Washington, DC

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